Description

In this 60-minute talk, we will look at understanding what Emotional Intelligence is and the positive effect it can have on building relationships in any capacity, both personally and professionally. We will break down the 4 key pillars of Emotional Intelligence: Self-Awareness, Self-Management, Empathy and Social Skills and consider how small changes can make a significant impact. Outcomes: Emotional intelligence is something we all have and use every day in many aspects of our lives. This session will provide you with a good understanding of what it involves, allowing you to understand your own emotions as well as use them more consciously, improving outcomes and your own wellbeing, particularly in challenging situations. You will also be equipped with tools and techniques to help you improve each pillar area of EI. This session can be presented virtually or in person, please note in person may require additional travel costs.

During the session, we will cover the following: • Emotional intelligence – IQ vs. EQ • Self-Awareness • The difference between internal self-awareness and external self-awareness • Techniques to help develop self-awareness • Self-Management • How effective self-management can lead to better emotional intelligence as well as examining self-management skills • Empathy • We will examine how Empathy allows you to understand the power dynamics that can influence social relationships • Consider ways in which we can build empathy • Social Skills • We will look at emotional competencies to handle and influence other’s emotions • Consider what ‘social skills’ look like in the emotional intelligence sense • Q&A - An opportunity for ask questions around the topic